Privacy Policy

Last updated: 20 November 2024

Liferaft LLC (“we,” “our,” or “us”) values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you access our website https://liferaft.cc/ or engage with our services.

 

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

 

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  •  Our website https://liferaft.cc/ and related digital platforms.

  • Communications with our team via email, phone, or other methods.

  • Any transactions or interactions with Liferaft LLC for purchasing carbon credits or related services.

This Privacy Policy does not apply to third-party websites, applications, or platforms that we do not control.

 

2. Information We Collect

We collect various types of information to provide and improve our services. This includes:

 

a. Personal Information You Provide to Us

 When you interact with us, you may provide in your dealings with Liferaft LLC:

  • Identity Information: Full name, date of birth, and business details (if applicable).

  • Contact Information: Email address, phone number, and mailing address.

  • Payment Information: Credit card details, bank account information, or billing address (processed securely via third-party payment processors).

  • Account Details: Username, password, and preferences for using our website or services.

  • Feedback or Survey Data: Information you provide through surveys, forms, or customer support inquiries.

 

b. Information We Automatically Collect

 When you use our website, we automatically collect:

  • Usage Data: Information about your interactions with our website, including pages visited, time spent on the site, and links clicked.

  • Device Data: Details about your device, such as IP address, browser type, operating system, and screen resolution.

  • Cookies and Tracking Data: Data collected via cookies, web beacons, and other tracking technologies. This includes preferences, session data, and ad interactions.

 

c. Information from Third Parties

We may also collect information from third parties, including:

  • Analytics services, like Google Analytics, to monitor website performance.

  • Social media platforms, if you interact with us through those channels.

  • Public databases or business directories for validating and enhancing user information.

 

3. How We Use Your Information

 We use your information for legitimate business purposes, including but not limited to:

  • Providing Services: Facilitating the creation, sale, and management of carbon credits.

  • Transaction Processing: Completing purchases, subscriptions, and other financial interactions.

  • Customer Support: Responding to inquiries, complaints, or feedback.

  • Marketing and Advertising: Sending promotional offers, newsletters, and targeted advertisements (with your consent).

  • Compliance: Ensuring compliance with applicable laws, regulations, and contractual obligations.

  • Website Improvements: Enhancing user experience through performance monitoring and usage analytics.

 

4. How We Share Your Information

 We respect your privacy and only share your data as described below:

  • Service Providers: With vendors who assist with payment processing, hosting, IT support, analytics, and marketing.

  • Compliance and Legal Obligations: To comply with legal processes, enforce agreements, or protect our rights and safety.

  • Business Transactions: If Liferaft LLC is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

  • With Your Consent: For any other purpose disclosed to you at the time of data collection.

 

5. Cookies and Tracking Technologies

 We use cookies and similar technologies to:

  • Personalize user experiences on our website.

  • Analyse website traffic and performance.

  • Serve targeted advertisements.

 

You can manage cookies through your browser settings or opt out of targeted advertising through industry mechanisms like the Digital Advertising Alliance. For more information, review our Cookie Policy.

 

6. Your Privacy Rights

a. General Privacy Rights

You may have the following rights depending on your location:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data, subject to legal exceptions.

  • Data Portability: Request a copy of your data in a machine-readable format.

  • Marketing Preferences: Opt out of receiving promotional emails or targeted advertising.

 

b. For California Residents (CCPA/CPRA)

Under the CCPA/CPRA, California residents have additional rights, including:

• The right to know what personal data we collect, use, and share.

• The right to opt out of the sale or sharing of personal data (if applicable).

• The right to non-discrimination when exercising privacy rights.

 

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law. Factors determining retention periods include:

• The duration of your relationship with us.

• Legal obligations to retain records (e.g., tax or regulatory requirements).

• The resolution of disputes or enforcement of agreements.

 

8. Data Security 

We employ technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet is completely secure.

 

9. Third-Party Links and Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before engaging with them.

 

10. Children’s Privacy

This website is intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

 

11. International Data Transfers

If you access our website from outside the United States, your data will be transferred to and processed in the U.S. By using our services, you consent to this transfer.

 

12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. Significant changes may also be communicated through email or website notifications.

 

13. Data Protection Officer

We take the privacy and security of your personal information seriously. To ensure compliance with applicable privacy laws and best practices, we have appointed a dedicated Data Protection Officer (DPO), Ori Das, to oversee our data protection activities and address any concerns you may have about this Privacy Policy or our handling of personal data.

You may contact Ori Das directly through the following channels:

  • Email: ori@liferaft.cc

  • Mail: 651 N. Broad Street, Suite 201 Middletown, DE 19709

 

a. How to Raise a Concern

If you have questions, concerns, or complaints about:

  • How your personal information is being collected, used, or shared.

  • Exercising your privacy rights (e.g., access, correction, deletion).

  • Suspected breaches of this Privacy Policy or applicable laws.

Please contact the DPO in writing or via email.

b. Response Timeframe 

We are committed to addressing your inquiries promptly and thoroughly:

  1. Acknowledgment: We will acknowledge receipt of your request or concern within 5 business days.

  2. Resolution: We will aim to provide a substantive response or resolution within 30 days.

  3. Complex Cases: If additional time is needed to resolve complex issues, we will keep you informed of the progress and the expected timeframe.

 

c. Escalation

If you are not satisfied with our response or believe we have not addressed your concerns adequately, you may escalate the matter to the relevant data protection authority or regulatory body in your jurisdiction. We will provide guidance on how to contact these authorities upon request.

 

We encourage you to first contact our DPO to allow us the opportunity to address and resolve your concerns directly.